Frequently Asked Questions

What is Whova? What does it do? How do I get access to Whova? Will you help me learn how to use Whova?

Whova is an event hosting platform available on desktop and apps for both iOS and Android. An email will be sent to you after you register for the event which will provide directions how to download the app to a mobile device (phone or tablet) or to access the desktop version, and set up your account to participate in the event. If you are an exhibitor, this email will provide additional guidance on how to get started populating your exhibit “space.”

Will you help me learn how to use Whova?

NSAA has posted videos here to help familiarize you with Whova and how to get the most out of your experience.

What are the registration options?

  • Supplier, with booth: $400 per company (one login); additional exhibitor attendee, $75 (per additional login)
  • Supplier, briefcase: $250 per attendee (one login)

How do I register?

You can register online at > Events > 2021 Winter Conference and Tradeshow. Each registration will receive an invitation to access the Whova app where they will be able to view the live presentations and engage with other attendees.

Do I have to register online?

Yes, you will need to provide a unique email address, and pay with a credit card.

Can I register multiple people at the same time?

Yes, you may register multiple people at the same time when registering yourself online. Each person you register requires a unique email address and you will need to pay with a credit card.

Can an admin assistant register other people? Can I add people later?

Yes, an admin assistant can register other people as long as they do so with the email/login of one of the people who will be attending the conference. Whova requires a unique email address for each individual attendee.

I've registered, what now? How do I access the event?

After registering, you will receive an email from Whova providing a link and instructions to access the app or desktop site. Once logged in to either, you can view the schedule, access the individual sessions, and interact with other attendees and suppliers.

Do I have to use Whova to watch the live sessions?

All sessions will be streamed through Whova on your mobile device, tablet or computer. The app will be the primary way to access the sessions and interact with other attendees.

Can I ask questions of the presenters during sessions?

Yes! There is a chat function within Whova to comment and ask questions.

How do I interact with other attendees?

There are a variety of ways to interact in Whova. You can post comments in specific sessions, send messages (privately or publicly) to other attendees including suppliers, arrange meet-ups, and even schedule one-on-one video chats.

Will the National Convention be in-person?

We are in communication with La Quinta and evaluating what we can do to hold the event in person. We will release more information as it becomes available.

Exhibitor Set-Up FAQ

Is there a limit on the number of exhibitors?

No, there is no cap on number of exhibitors.

When can I set up my exhibit or sponsor information in Whova?

Once you have registered, you will be given a specific login for Whova to set up your virtual space as a supplier attendee. Click here for more information on the Whova Exhibitor space. We anticipate exhibitor spaces will be available in mid-December.

Do I have to staff my exhibitor space?

We highly recommend that you have staff to engage and network with attendees during the “Supplier Direct Connect” times on Monday and Tuesday.

How do I interact with people who visit my exhibitor space?

You will be able to schedule private Zoom meetings and meet-ups via the Whova app. In the app, you can share useful resources, conduct giveaways, schedule live showcases, and feature videos through the Whova app.

Do I have to take down the content I use in my exhibitor space?

No. All of the content and information will be accessible to attendees through Whova for six months after the event, and after that time period will be removed automatically.

What is NSAA going to do to get people to visit my “booth”?

NSAA will be educating its members on the various elements of the virtual Winter Conference and Tradeshow, including Supplier Direct Connect. Advanced planning and marketing via the Whova app and through your company’s own communications channels is critical to the success of your presence at the event. Let attendees know you will be at the Winter Conference, and schedule times to connect with your clients and prospective clients directly.

Can I get a list of who visited my exhibitor space?

Yes, if you put up a Lead Generation form or run a contest through the Whova app. Click here for the step-by-step instructions on Whova’s Lead Generation form.

How can I maximize my ROI as an exhibitor?

The best way is to take advantage of the advance marketing/Zoom meetings/virtual meet-ups, etc., to let attendees know you are available and engaged.

Can I get an attendee list after the event?


What do I have access to as an exhibitor?

As a registered Supplier exhibitor or briefcase attendee you have access to all of the conference sessions, events and networking opportunities.

I want to run a contest to get more people to check out my booth, what do I need to do?

Please review this Whova Guide, it will walk you through your exhibitor space set-up, inclusive of giveaways and contests.

Why should I sign up to exhibit? Will anyone really pay attention to the exhibitors?

As with traditional tradeshows, you get out of it what you put into it. NSAA provides the platform for the event and enables you to connect and network with a virtual presence as opposed to in-person connections.

If I have an Industry Spotlight will it be recorded? How long will it be available?

Yes. All of the content and information will be accessible through Whova for six months after the event.

Can attendees ask questions of the presenters during sessions?

Yes. The Whova platform is designed to engage participants both during the education sessions (live chat) and during the Supplier Direct Connect time. As with other sessions where there may be a supplier involved, such as the Industry Spotlights, we ask that you are respectful of your peers and refrain from asking questions or posting comments that are clearly intended to promote your product.

Registration Fees

Exhibitor – with virtual exhibit space      $400 per company
Includes one virtual exhibit space, as well as one unique log-in to participate in virtual events and educational sessions as listed on the agenda.
Exhibitor – Additional Attendee         $75 per attendee

Supplier – without virtual exhibit space $250 per attendee
Includes one unique log-in to participate in virtual events and educational sessions as listed on the agenda. Does NOT include virtual exhibit space.

A supplier company must be an NSAA member in order to participate in the Winter Conference & Tradeshow.
In order to register you must be logged in to our site.


If you are a member, click the Log In button below to start the registration process:

Log In 

Non Members

If you are not a member of NSAA, but would like to become one, click on the button below to learn more: