ARRIVAL DAY PROGRAMS
Wednesday, May 4th
Supplier companies providing information about important trends, products and services.
1:30-2:30 pm
RTP
Mobile Ticketing and More – Magic or Mayhem?
Mark Roebke, CIO, RTP
Learn about the value of incorporating a mobile strategy into your ticketing, marketing, operations, and facility plans, creating both convenience for tech-savvy consumers and labor savings for your resort. Fine tuning your mobile strategy creates a critical – and invaluable – customer link.
RRC Associates
Visualizing Success: RRC Presents a
New Approach to Analyzing Resort
Performance Metrics
Nate Fristoe, Director of Operations; Dave Belin, Director of Consulting Services;
Steve Hennis, Director of STR Analytics
Collecting customer feedback and monitoring key performance metrics does little for the bottom line if that information doesn’t tell a story your staff can understand and act upon. Join us as we showcase the latest techniques for visualizing your data with the goal of turning your research into actionable results.
2:45-3:45 pm
Ryan Solutions
Marketing Automation: Uncovering
Additional Profit and Guest Satisfaction
Corey Ryan, Principal, Ryan Solutions
We will explore how industry-leading resorts are driving incremental visitation, expenditures, and overall guest satisfaction through real-time and automated communications. We’ll show you how to use the data in your operational systems to be a more efficient marketing organization and guest-service driven resort.
Wintersteiger
Debunking the Myths of Rental and Repair Operations
Ryan Eittreim, Sales Manager, and Cecil Cadwell, Rental Solutions Specialist, Wintersteiger
Squeeze the most profit out of high margin rental and repair operations. We’ll explain how Wintersteiger’s rental systems help resorts focus on best practices and system efficiencies to create a vastly improved overall skier experience, while driving higher customer retention and return on your investment.
Transaction Resources, Inc.
The New CardDog: Development and
Direction for TRI/CardDog Clients and
Prospective Clients
Jack Waller, CTO, Transaction Resources, Inc.
CardDog is a dynamic tool designed to quickly deploy and manage customized gift card and loyalty programs for your resort. Join TRI’s Jack Waller as he provides an overview of CardDog, a program that rewards customers and drives both sales and profits. Waller will share product enhancements in TRI’s
pipeline, and seek resorts’ input on development
projects for coming seasons.
4:00-5:00 pm
Siriusware
A Sirius Update
Mark Danemann, President and CEO, Siriusware
Mark Danemann will present an update on Siriusware as a company, new software solutions, and future plans – including Siriusware’s updated Axess gate integration, and improvements to e-commerce and in-house card products. These topics and more will be discussed in a session designed both for existing and potential Siriusware customers. As always, resorts will have an opportunity to bring up site-specific topics and questions.
Alpine Products / ADG
Top 10 Ways Ski Resorts Can Increase
Year-Round Profitability
Ken Ellis & Art Berry, owners of Camelback Mountain Resort
Anyone can add programs, but which ones drive profitability? Join the owners of Camelback Mountain Resort, Camelbeach Waterpark and CBK Mountain Adventures as they share real world examples of evaluating programs from a cost-to-implement, cost-to-maintain perspective.
